GitHub Enterprise Cloud Australia Status

All Systems Operational

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Git Operations Operational

Webhooks Operational

API Requests Operational

Issues Operational

Pull Requests Operational

Actions Operational

Packages Operational

Pages Operational

Copilot Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Past Incidents

May 31, 2025

No incidents reported today.

May 30, 2025

No incidents reported.

May 29, 2025

No incidents reported.

May 28, 2025

No incidents reported.

May 27, 2025

AU - Incident with Actions

Resolved - On May 27, 2025, between 09:31 UTC and 13:31 UTC, some Actions jobs experienced failures uploading to and downloading from the Actions Cache service. During the incident, 6% of all workflow runs couldn’t upload or download cache entries from the service, resulting in a non-blocking warning message in the logs and performance degradation. The disruption was caused by an infrastructure update related to the retirement of a legacy service, which unintentionally impacted Cache service availability. We resolved the incident by reverting the change and have since implemented a permanent fix to prevent recurrence.

We are improving our configuration change processes by introducing additional end-to-end tests to cover the identified gaps, and implementing deployment pipeline improvements to reduce mitigation time for similar issues in the future.
May 27, 13:32 UTC

Update - Mitigation is applied and we’re seeing signs of recovery. We’re monitoring the situation until the mitigation is applied to all affected repositories.
May 27, 13:03 UTC

Update - We are experiencing degradation with the GitHub Actions cache service and are working on applying the appropriate mitigations.
May 27, 12:29 UTC

Investigating - We are investigating reports of degraded performance for Actions
May 27, 12:26 UTC

May 26, 2025

No incidents reported.

May 25, 2025

No incidents reported.

May 24, 2025

No incidents reported.

May 23, 2025

No incidents reported.

May 22, 2025

No incidents reported.

May 21, 2025

No incidents reported.

May 20, 2025

AU - Incident with Copilot

Resolved - On May 20, 2025, between 18:18 UTC and 19:53 UTC, Copilot Code Completions were degraded in the Americas. On average the error rate was 50% of requests to the service in the affected region. This was due to a misconfiguration in load distribution parameters after a scale down operation.

We mitigated the incident by addressing the misconfiguration.

We are working to improve our automated failover and load balancing mechanisms to reduce our time to detection and mitigation of issues like this one in the future.
May 20, 20:02 UTC

Update - The issues with Copilot Code Completions have been resolved.
We will continue monitoring to ensure stability, but mitigation is complete.
May 20, 20:02 UTC

Update - Copilot is operating normally.
May 20, 20:01 UTC

Update - We are experiencing degraded availability for Copilot Code Completions in the America’s.
We are working on resolving the issue.
May 20, 19:43 UTC

Investigating - We are investigating reports of degraded performance for Copilot
May 20, 19:37 UTC

AU - Elevated error rates for Claude Sonnet 3.7

Resolved - On May 20, 2025, between 12:09 PM UTC and 4:07 PM UTC, the GitHub Copilot service experienced degraded availability, specifically for the Claude Sonnet 3.7 model. During this period, the success rate for Claude Sonnet 3.7 requests was highly variable, down to approximately 94% during the most severe spikes. Other models remained available and working as expected throughout the incident.
The issue was caused by capacity constraints in our model processing infrastructure that affected our ability to handle the large volume of Claude Sonnet 3.7 requests.
We mitigated the incident by rebalancing traffic across our infrastructure, adjusting rate limits, and working with our infrastructure teams to resolve the underlying capacity issues. We are working to improve our infrastructure redundancy and implementing more robust monitoring to reduce detection and mitigation time for similar incidents in the future.
May 20, 16:08 UTC

Update - Copilot is operating normally.
May 20, 16:08 UTC

Update - The issues with our upstream model provider have been resolved, and Claude Sonnet 3.7 is once again available in Copilot Chat, VS Code and other Copilot products.

We will continue monitoring to ensure stability, but mitigation is complete.
May 20, 16:07 UTC

Update - We are continuing to work with our model providers on mitigations to increase the success rate of Sonnet 3.7 requests made via Copilot.
May 20, 14:59 UTC

Update - We’re still working with our model providers on mitigations to increase the success rate of Sonnet 3.7 requests made via Copilot.
May 20, 14:15 UTC

Update - We are experiencing degraded availability for the Claude Sonnet 3.7 model in Copilot Chat, VS Code and other Copilot products. This is due to an issue with an upstream model provider. We are working with them to resolve the issue.

Other models are available and working as expected.
May 20, 13:33 UTC

Investigating - We are investigating reports of degraded performance for Copilot
May 20, 13:10 UTC

May 19, 2025

No incidents reported.

May 18, 2025

No incidents reported.

May 17, 2025

No incidents reported.